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ICT Manager

Relationships Australia Canberra & Region is seeking an Information, Communication and Technology Manager to be based in Deakin ACT.
Job Type:
Full Time
$94,587.50 to $98,475.86 plus superannuation and PBI benefits
Position Location:
Closing Date:
Position Reference Number:


An exciting opportunity exists for a highly skilled and innovative Information, Communication and Technology (ICT) professional to lead the ICT Strategy, Systems and processes of a highly regarded not-for-profit organisation in the Canberra and surrounding region.  If you are excited about providing ICT enabled support to a team of community minded leaders and practitioners who are passionate about helping families and communities, then we would welcome your application..

About Us

Relationships Australia Canberra and Region (RACR) is an independent, not-for-profit organisation committed to enhancing relationships within families and communities to support healthy, respectful relationships and personal and social wellbeing. RACR delivers services such as counselling, mediation, casework, mental health and specialist family and domestic violence programs for families, couples and individuals to communities throughout ACT, and regionally in South West and Southern NSW areas.

About the Role

Reporting to the Chief Executive Officer, this role is expected to develop, maintain, and manage the quality and efficiency of the Information, Communication and Technology (ICT) systems operating within Relationships Australia Canberra and Region ( RACR), while ensuring that the ICT systems are effective and available to support RACRs daily operations and data from the Client Information System (CIS) satisfy contractual reporting requirements, support bids for tenders and decision making requirements by managers.

ICT Manager is a member of the senior executive team and the RACR Board ICT committee and is responsible for providing strategic advice on RACR’s ICT systems and future requirements and participates in ICT projects within the Relationships Australia Federation. ICT Manager leads a team of ICT professionals to provide seamless ICT support to the organisation and expected to be a thought leader in respect to emerging technologies relevant to RACR business.

To be successful in this role, you are required to possess:

  • Tertiary qualifications in the Information, Communication and Technology field.
  • Demonstrated experience in managing a large Client Information System.
  • Extensive experience in overseeing organisational ICT support.
  • Ability to manage relationships and negotiate ICT solutions with external service providers.
  • Experience at senior management level in recommending innovative client focused solutions.

For a full list of selection criteria, please refer to the position description on our website.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

Salary & Benefits

The salary on offer is in the range of $94,587.50 to $98,475.86 per annum plus superannuation for a full time applicant. As a Public Benevolent Institution (PBI), RACR employees also receive tax-effective salary packaging opportunities, thus significantly increasing the value of net pay.

According to the RACR Enterprise Agreement, the successful candidate will have access to generous leave provisions, annual leave loading, special paid leave during annual holiday shutdown period and flexible working arrangements.

To apply

To apply, please send your resume with names of two work related referees and a covering letter specifically addressing each of the selection criteria (no more than half a page response under each criterion) to Applications that do not address selection criteria will not be considered during the shortlisting process.

Selection Criteria

Please see attached position description for full list of selection criteria.

Contact Details

For further information about the position or application process, please contact the Chief Executive Officer on 02 6122 7100 or

Address for submitting applications

PDF document icon PD _ ICT Manager.pdf — PDF document, 652 kB (668116 bytes)

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